How to Claim a Deposit Bonus
Claiming a deposit bonus is straightforward once you know the three moving parts: a minimum deposit, an opt-in or code, and a cap on the match. Miss any of them and the bonus either fails to credit or pays less than you expected.
The steps to claim
First, make a deposit that meets the bonus minimum. Second, opt in or enter the bonus code if the offer requires one. Third, let the match apply automatically. Most issues come from depositing below the minimum, using a payment method the offer excludes, or forgetting the code. If you are unsure how to fund your account, see how to make a deposit. Always confirm the exact requirement on the promotions page before you deposit, since terms change.
How the cap limits your match
A match is a percentage up to a cap, and the cap is what trips people up. Take a 50% match up to R1,000: deposit R1,000 and you receive a R500 bonus. Deposit R5,000 and you still receive only R500, because the cap is hit. To get the most bonus, deposit the amount where the percentage exactly reaches the cap, no more. Depositing beyond that point adds your own money but no extra bonus.
Frequently asked questions
Why didn't my deposit bonus credit?
The usual causes are a deposit below the minimum, a payment method the offer excludes, or a missed bonus code. Check the offer terms on the promotions page, and if everything matched, contact support before playing so the bonus can be applied.
Should I deposit more to get a bigger bonus?
Only up to the cap. Once your deposit reaches the amount where the percentage hits the cap, extra deposits add no further bonus. Beyond that point you are simply depositing your own cash.