How to Claim Cashback
Most cashback needs little effort to claim — it is either automatic or a one-time opt-in, then paid on a fixed schedule. What trips people up is how the amount is calculated and where it lands. Always confirm the current terms on the promotions page.
Automatic or opt-in, paid on a schedule
Cashback is typically credited automatically, or you opt in once and it runs from there. Payouts come on a schedule — usually weekly or monthly — covering your activity over that period. You will not see it instantly after a single losing bet; it lands at the end of the cycle. Check the offer to see whether you need to opt in and what the payout date is.
How the net-loss calc works, and where it lands
Cashback pays a percentage of your net losses, not your total bets. Net loss is your losses minus any wins over the period, so a good day inside the window reduces the figure — if you finish the period up, there is usually nothing to pay. Where it lands matters too: real-cash cashback hits your balance with no strings, while bonus-credit cashback carries a wagering requirement (CasinOnline standard 30x turnover) before you can withdraw. See cash vs bonus cashback and wagering requirements for the detail.
Frequently asked questions
Do I have to claim cashback manually?
Usually not. Most cashback is automatic or a one-time opt-in, then paid on a schedule. Check the specific offer — some require you to opt in once before the period starts.
Why is my cashback lower than I expected?
It is based on net losses, so any wins during the period reduce it. It is also a percentage, often capped at a maximum, and rates can depend on your VIP level.